Castor | Terms & conditions

Last updated: December 27, 2016

Castor is a service operated by 10033111 CANADA INC. (“Castor”).

Please read the following Terms and Conditions carefully before using the http://www.getcastor.com website and the service provided via this website (the “Service”) or at http://app.getcastor.com.

By using the Service, you accept all the following Terms and Conditions. These Terms and Conditions may be modified in the future.

We reserve the right to modify the Terms and Conditions at any time. You will be notified is such modification happens. Your continued use of the Service after the modification constitutes acceptance of the new Terms and Conditions.

By using the Service, you agree to receiving electronic communication from Castor. These communications may concern modifications to the Terms & Conditions, fees and charges or any other information regarding the Service.

You must be of legal age in your country, state or province of residence to subscribe to the Service.

New features and modification of the Service

You acknowledge and agree that the Service may change and that Castor is under no obligation to notify you in advance of any change to the Service.

Castor is committed to offering the best service possible. Castor will do its best effort to ensure all changes made to the Service improve user experience.

Content and restrictions

The Service allows you to easily create and display data visualization dashboards, based on custom data inputs or premade data modules (called “widgets” – such as Weather, Clock, etc.).
You agree to use the Service only for lawful purposes and purposes permitted by the Terms and Conditions.
You shall not engage in any activity that interferes or disrupts the Service or any of its components, including the Service’s server components.
You shall not reproduce or modify any of the content or any part of the Service.

Account security and responsibilities

You understand that any activity occurring under your account will be your sole responsibility. You are responsible for maintaining the confidentiality of the username, password or any other credential required to access your account and the Service.

If you have any suspicions of your account being used by a non-authorized person, you shall notify Castor immediately at support@getcastor.com.

Data

To operate the Service, Castor needs access to data you want to visualize. The data may be : External data from a remote server, such as spreadsheets files or calendar files Data stored on Castor servers, coming from :

  • Data you either upload or type-in on the Service, for use with the data modules
  • Data you send directly to the Service using Webhooks technology.

Data coming from external sources (1.) are fetched by the Client’s Web Browser displaying the Castor Dashboard. If the Client’s Web Browser is unable to fetch the required data, the Service will try to fetch data directly using the Service’s Server. Data obtained in such way is directly forwarded to the Client’s Web Browser and never stored in any way on Castor Server.

>ata from (2.b) are stored in the same conditions on the web server as data from (2.a).

References to external data (such as file paths or file URL) are stored on the Castor Dashboard. Depending on the required parameters to access the data, these references may include sensitive information, such as username, passwords, access tokens or any other type of credentials you enter.

The User owns the data it provides to Castor for operating the Service, but grants Castor a non-exclusive license that allows Castor to use the data to operate the Service.

Castor will not use your data for any other purpose than operating the Service and will not resell, distribute or use the data in any other way.

When the User deletes data from the Service, it may be saved on the Service’s Server for a maximum of seven (7) consecutive days for backup purposes.

Service Servers are operated and hosted by Google, Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) using the Firebase service.

Payments and refunds

A limited version of the Service is accessible at no charge. The details of this offer are available at http://www.getcastor.com/

No credit card is required for the free version of the Service.

For the paid version of the Service, you are required to enter a valid credit card number. Your credit card will be charged every three months or every year, depending on the billing option selected at registration.
All payments are made in advance. You will receive an invoice each time a payment is made. Castor will not provide you with a monthly invoice.

If your payment is refused more than once or if you do not renew your subscription, you will automatically be downgraded to the free version of the Service. Data from your first dashboard will remain untouched, and data from subsequent dashboards will remain on the server for 30 days, unless you specifically (1) delete them before your subscription’s expiration or (2) ask for deletion by email at support@getcastor.com. If you decide to reactivate your subscription 30 days or less after it has been canceled, you will recover every data from your older subscription. After the 30-day period, data will be deleted from the Servers.

You may terminate your subscription to the Service at any time without any additional fee. No refund will be paid to you if you decide to terminate your subscription or stop using the Service before the end of your subscription.

The Service is non-refundable.

You acknowledge that prices are subject to change. We are under no obligation to inform you of such changes.

Copyright and trademark notices

Copyright 2016-2017 10033111 CANADA INC., all rights reserved.

Contact information

Please contact Castor with any question

10033111 CANADA INC. 1815-360 Saint-Jacques
Montreal, QC, H2Y 1P5
CANADA

Mail: support@getcastor.com